Refund policy

For hygiene and safety reasons, we cannot accept returns or exchanges due to size, style, or preference changes. Please review your order carefully before purchasing.

Damaged or Faulty Items
Received something damaged or defective? We'll make it right. Contact us within 48 hours of delivery at support@mythandmood.com with your order number and clear photos. Returns require prior approval - unapproved returns cannot be accepted.

Return Requirements
Your item must be:

• Unused and in original condition
• Complete with all components (press-ons, adhesive, tool kit)
• In original packaging with proof of purchase

Return Shipping
Customers cover return shipping unless otherwise arranged. Once approved, we'll provide the return address and instructions.

Refunds
Refunds are processed within 7–14 business days after we receive and inspect your return. You'll receive an email confirmation once issued.

Questions?
Email support@mythandmood.com - we're here to help.